Administrative Manager at Broadoaks British School

OVERVIEW

• The Administrative Manager is responsible for overseeing all administrative duties of the school; this includes supervision of some administrative staff; ensuring the school premises runs smoothly; and building a rapport with current and prospective parents.
• The Administrative Manager will provide leadership and direction that represents a consistent and effective model of integrity, excellence, collaboration and accountability in line with the vision and mission of the school.

KEY RESPONSIBILITIES

Leading and Overseeing staff

• Establish performance goals and objectives for administrative staff
• Respond to all procedural inquiries.
• Liaise with HR to identify, recruit and train administrative staff
• Meet weekly with administrative staff to assign tasks for the week
• Participate in planning the school calendar in collaboration with the management team
• Ensure effective communication of the school calendar to all staff
• In collaboration with HR, coordinate time off for all administrative staff to ensure smooth running of the school in the absence of a staff member.
• Monitor policies and procedures, e.g., code of conduct
• Liaise with HR to ensure all staff appraisals are conducted and filed appropriately
• Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Parents and community relations

• Maintain administrative records for all enrollees
• Communicate and enforce school policies and procedures with parents
• Review all communication for quality assurance prior to sharing with parents and the community
• Respond to all queries from parents; whether phone call, text message, email, or verbal, preferably on the same day but no later than 24 hours after the query was received
• Prepare requested documentation for foreign students.
• File all incidental reports associated with a child and ensure documented notification to the parent/designated adult
• Communicate medical notifications to parents promptly.
• Foster a nurturing environment where attention to detail is key

Quality control

• Liaise with the Facility Manager to ensure all facility management issues are resolved, including but not limited to the regular fumigating of the school
• Meet regularly with the school nurse to confirm children’s records are up to date
• Spot check the school premises, i.e., classrooms, hallways, bathrooms, etc., to ensure cleanliness and proper setup

General

• Review all procurement requests from the Admin Department before submission to the Head of School for approval.
• Maintain professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
• Ensure all administrative record keeping is well organized and updated