Administrative Assistant (Lagos) at International Organization for Migration - IOM

Context

• Under the overall supervision of the Migration Health Officer and the direct supervision of the Chief Nurse the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Lagos Nigeria.
• The role of the administrative assistant is to support the Migration Health Assessment Clinic (MHAC) in the smooth running of its administrative duties.

Core Functions / Responsibilities
The role of the Administrative Assistant is to:

• Maintain various internal office administrative support procedures such as document tracking, filing, archiving and monthly reporting.
• Assist in maintaining order in the e-archiving system for medical files, blood test results and follow-ups.
• Prepare mail out lists for the embassies; liaise with the embassies regarding the processing status of immigrants and dispatch of the documents.
• Set up and maintain an orderly storage system for Chest X-rays and keep hard copies of medical documents (informed consent, radiologist’s report, sputum smear results, pregnancy test results etc.).
• Photocopy and scan medical documents as necessary.
• Suggest improvements to strengthen internal control mechanisms; provide inputs for new procedures to complement or to improve existing instructions/standard operating procedures in order to achieve streamlined efficiencies.
• Receive all completed medical deferrals/furtherance, x-rays, and other documents from MHD, update the reception of the same in the database and forward to the migration health physician for clearance.
• Provide feedback on staff allocation to the various units within the MHAC.
• Maintain an inventory and organize timely, cost-effective, and appropriate procurement and storage of stationaries, IT equipment and consumables, hygiene products, medical supplies, and equipment, as needed for the MHAC.
• Coordinate the acquisition, renovation, refurbishment, and regular maintenance of the MHAC facility with the MHAC Supervisor.
• Assure correctness of travel authorization and advise on allowances for staff members leaving on duty travel.
• Perform such other duties as may be assigned.

Requirements
Education:

• Bachelor’s Degree in Administration Management/ Medical Administration or a related field from an accredited academic institution with at least two years of relevant working experience.

Experience:

• Two years relevant professional experience, preferably in administrative support or similar roles.
• Working with refugees/migrants in a medical setting is an advantage.
• Previous working experience with NGOs or international organizations is an advantage.
• Demonstrate accuracy in handling and reporting data.

Skills:
Position-specific skills:

• Proficiency in computer applications (MS Word, Excel, Outlook, etc.)
• Demonstrated ability to plan and coordinate logistical arrangements.
• Demonstrated ability to multi-task, prioritize, and manage time effectively
• Outstanding verbal and written communication skills and ability to present ideas in a user-friendly language.
• Ability to work in multicultural and multi-ethnic environments.
• Ability to work quickly and accurately and pay attention to detail.
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.

Languages:

• Fluency in English and Local language required, working knowledge of multiple languages is an advantage.

Required Competencies
Behavioural:
The incumbent is expected to demonstrate the following competencies:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - Behavioural Indicators Level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.