At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
Read more about this company
As the Admin & Customer Service Executive, you will be responsible for delivering exceptional customer service, supporting sales and marketing activities, managing administrative operations, and enhancing customer engagement across physical and digital channels.
Responsibilities
Manage customer inquiries, complaints, and orders across walk-in, phone, WhatsApp, and social media channels
Support sales and marketing initiatives
Maintain administrative records, customer databases, operational reports, and other business documentation
Manage social media engagement, respond to customer inquiries online, and support content posting activities
Coordinate daily office operations while supporting inventory monitoring and general business administration
Requirements
Bachelor's degree or HND in Business Administration, Marketing, Mass Communication, or a related field
Minimum of 2 years experience in customer service, sales, marketing, and administrative roles
Experience within retail, home furnishings, lifestyle, or related industries is an advantage
Proficiency in Microsoft Office applications and basic social media management tools
Must reside within Surulere or its immediate environs.
How to Build a Retention Strategy that WorksIn this article, you’ll learn how to build a retention strategy that works and keeps your employees invested in your organisation's success.
Staff Turnover and How to Calculate ItIn this article, we'll explain what staff turnover means, how to calculate it, why it matters, and what businesses can do to reduce it.
Gmail
Yahoomail