Account Officer at Dantown Assets Limited

Join our dynamic business development team as an Account Officer, where your role will focus on engaging both new and existing clients to drive strategic actions. We are seeking a persuasive communicator with strong interpersonal skills and a successful track record in sales, particularly within the fintech industry.

Job responsibilities

• Call new users, assist, persuade, and sell the features and services of the company to them. And ensure to close as many sales as possible from new users. 
• Build a positive relationship with active users to encourage them to repeatedly buy and refer new users to the company and increase customer retention.
• Cold call inactive users to re-activate them, resolve their concerns, and sell new features and services the company provides. 
• Meet sales targets by going the extra mile on activities that directly improve your KPIs. 
• Ask pertinent questions to find out other challenges they must have encountered and channel their complaints to your line manager. 
• Deal with complaints or doubts to save the company's reputation, and maintain a professional approach in your dealings.
• Keep record of calls, customer feedback, and other useful information that will improve the company’s frequently asked questions and answers.

Job requirements

• At least 2 years experience as a sales executive/business developer
• Diploma/degree in Sales, Marketing, Business Administration, or related field.
• High proficiency in the use of computers and the Internet.
• Have a strong track record of success in sales, ideally within the fintech industry.
• Ability to convince new and existing clients to take action
• Goal oriented and possess excellent communication, persuasive, & interpersonal skills.
• Familiarity with CRM tools.