Account Manager (Public Sector) at CloudPlexo

Summary of Responsibilities

• This is a full-time hybrid role for an Account Manager located in Abuja.
• The Account Manager will be responsible for identifying and developing new business opportunities in the region, building and maintaining strong customer relationships, managing accounts, and collaborating with cross-functional teams to ensure customer satisfaction.

Detailed Listing of Responsibilities

• Foster and maintain strong relationships with existing clients, understanding their needs and ensuring satisfaction.
• Act as the main point of contact between the client and internal teams, ensuring seamless communication and project delivery.
• Identify and pursue new business opportunities within the IT consulting sector.
• Conduct market research to stay informed about industry trends and competitor activities.
• Develop and execute strategic plans to expand our client base.
• Meet and exceed sales targets through proactive engagement with clients and effective sales strategies.
• Collaborate with technical teams to tailor solutions that meet client requirements.
• Prepare and deliver compelling proposals and presentations to clients.
• Work closely with the technical team to ensure accurate and realistic project scope.

Qualifications

• Bachelor's Degree in Business, Marketing, Information Technology, or a related field
• Experience in the information technology industry is preferred
• Demonstrated sales and account management skills and experience
• Demonstrated ability to manage and grow accounts
• Knowledge and understanding of cloud-related technologies, such as AWS, Microsoft, and Google Cloud
• Ability to work independently and remotely
• Ability to travel as needed
• Excellent communication and interpersonal skills