Account Manager - Oil & Gas / Power at MainOne

Responsibilities

• The Sales Account Manager’s primary function is to ensure customer retention and revenue growth for assigned accounts.
• The Account Manager will also be responsible for gaining new market share in their given sector and territory.

Specific responsibilities include:

• Identify new business opportunities, initiate business development activities, develop and manage relationships for assigned accounts to grow the company’s sales/revenues.
• Serve as the primary customer contact for all account management matters (technical and business issues) for assigned accounts to ensure customer satisfaction.
• Support Head of Unit to manage and execute the unit’s business development strategy and implement tactical plans to facilitate the achievement of sales and revenue targets.
• Leverage existing relationships with partners and customers to generate new business opportunities.
• Build and maintain a strong sales pipeline/account planning.
• Proper analytics, reporting of sales forecast and key account metrics.
• Clearly communicate progress on sales initiatives to internal stakeholders.
• Collaborate with Marketing and Head of Unit to identify product offerings and features beneficial to the assigned accounts.
• Assist with customer requests and issue escalations as required.
• Manage contract milestones for extension and renewal of contracts
• Ensure customer data is updated and customer activity effectively tracked in sales force.
• Keep up to date with the market and provide business intelligence as required.

Qualifications, Skills & Competencies

• Bachelor's Degree in any discipline preferably Business Management or related field.
• Minimum of 5-7 years’ relevant experience

Competencies Required:

• Strong verbal and written communication skills
• Excellent listening and presentation abilities
• Excellent interpersonal and networking skills
• Result orientation and collaboration skills
• Analytical thinking and problem-solving skills
• Keen attention to details.
• Commercial acumen
• Ability to identify, negotiate and close deals
• CRM tool-Salesforce and MS Office proficiency
• Market insight and Research skills

Demands of the Job

• Positive 'can-do' attitude
• Customer focused mindset
• Strong ability to grow sales
• High learning agility and ability to operate effectively in a challenging/fast paced environment
• Ability to source intel that will lead to increased sales
• Travelling may be required