Account Manager at Maurice Xandra Solutions

Our Client is a mobile infrastructure provider that develops the Vivada range of small cell solutions (2G/3G/4G), and a range of connectivity platforms. These enable operators to deploy advanced wireless services, and to achieve flexible interconnection.

Job Summary:

Our Client is looking for the Account Manager for it’s Nigerian operation. The job description is as follows

The Account Managers job is to prospect, propose and acquire the customers for all the telephony products and services the Company is offering in the Nigerian market.

The basic Job includes and not limited to

Responsibilities:

• Serve as the lead point of contact for all customer sales and account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales/project team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Collecting and analyzing data to learn more about consumer behavior.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.

Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills