Account Manager (Internship) at truQ

The Role

You Will Be Responsible For

• Act as the main point of contact in all matters relating to assigned client concerns and needs.
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Collaborating with various internal departments to ensure that they fulfill all customer requests
• Manage and retain relationships with existing partners
• Collecting and analyzing data concerning client behavior to understand changing needs
• Automate trips for drivers for the businesses they service
• Prepare invoice for trips done for businesses they are assigned to

Ideal Profile

• Minimum of a B.sc degree with a minimum of a 2.2 graduating grade
• Minimum of 6 months customer service experience.
• Must be able to use Microsoft office tools.
• Must have a responsibility mindset
• Good communication skill (written & verbal) skills
• Good relationship management skill
• Good customer service and interpersonal relationship skills
• Proficiency in the Hausa language is an added advantage.

What's on Offer?

• Flexible working options
• Opportunity to make a positive impact
• Fantastic work culture