Account Manager at Gtext Group

Location: Omole Phase 1, Lagos

Job Responsibilities / Duties

• Act as the main point of contact for the company’s clients with regards to transactions
• Identify revenue opportunities for the clients and the company
• Respond to clients inquiries received via emaiand calls
• Multi-task between various inquiries and systems in a fast-paced environment
• Resolve problems by investigating the presented issues in our backoffice, consulting with other departments and/or researching under the specific client’s account
• Actively listen to each client in order to gain perfect understanding of their individualized needs and business
• Identify industry trends
• Properly manage client’s expectations and follow through on commitments
• Collaborate with various departments and team members in order to solve inquiries.

Requirements

• B.Sc Degree with a minimum of 3 years relevant work experience.

Job Skills / Competence:

• Enjoys working with a team in an energetic and open working environment
• Eager and willing to grow together with the company
• Driven by a thirst for knowledge, fast learner
• Works well with a high degree of autonomy
• Communicates well
• Has excellent customer service skills
• Has a strong business background, but also grasps technology
• Strong basic math skills.
• An ICAN or ACCA certificate is an added advantage.

Salary
N150,000 - N180,000 Monthly.