Accident & Investigation Supervisor at Deloitte

Job Purpose

The Accident & Investigation Supervisor within the Operations Directorate will be responsible for overseeing all aspects of accident and incident investigations within the organization. This role will ensure timely, thorough, and objective investigations, identify root causes, recommend corrective actions, and promote a culture of safety across all facilities.

Core Responsibilities

Accident & Safety Program Management

• Develop and implement a comprehensive accident and incident investigation program, aligned with organizational safety goals and regulatory requirements.
• Establish clear procedures for reporting, investigating, and documenting accidents and incidents.
• Regularly review and update the accident investigation program to reflect best practices and lessons learned.
• Monitor the effectiveness of the program, identifying areas for improvement and implementing necessary changes.

Safety Culture Promotion

• Promote a culture of safety, emphasizing the importance of accident prevention and reporting.
• Conduct safety training and awareness programs for staff, educating them on accident reporting procedures and safe work practices.
• Collaborate with other departments to identify and address safety hazards, implementing preventive measures to reduce the risk of accidents.
• Encourage staff to actively participate in safety initiatives, fostering a proactive approach to accident prevention.

Incident Response and Scene Management

• Respond promptly to accident scenes, ensuring the safety of personnel and securing the area to preserve evidence.
• Conduct initial assessments of the accident scene, gathering preliminary information and identifying witnesses.
• Coordinate with security personnel, emergency responders, and other relevant parties as needed.
• Document the accident scene through photographs, videos, and detailed notes, capturing all relevant information.

Evidence Collection and Analysis

• Collect and preserve physical evidence related to accidents, following established chain-of-custody procedures.
• Conduct interviews with witnesses, gathering their accounts of the accident and documenting their statements.
• Analyze evidence to determine the sequence of events, identify contributing factors, and establish the root cause of the accident.
• Utilize various investigative techniques, such as root cause analysis and fault tree analysis, to identify underlying causes.

Follow-up and Corrective Actions

• Monitor the implementation of corrective actions recommended in accident investigation reports.
• Track the effectiveness of corrective actions, ensuring that they have addressed the root cause of the accident.
• Follow up with relevant departments to ensure that corrective actions are implemented in a timely manner.
• Evaluate the impact of corrective actions on accident rates and safety performance.

Qualifications

Educational Requirements

• Bachelor’s degree in a related field.

Professional Requirements

• Professional certification in occupational safety and health (e.g., Certified Safety Professional, NEBOSH) is highly desirable.

Experience Requirements

• Minimum of 5 years of experience in security camera monitoring or a related field.
• Experience in a healthcare setting is an asset.

Competency Requirements

Knowledge Requirements

• Accident Investigation Methodologies
• Occupational Safety and Health Regulations
• Hazard Recognition and Assessment
• Incident Reporting and Documentation
• Evidence Collection and Preservation
• Interviewing Techniques
• Data Analysis and Trend Identification
• Report Writing and Communication
• Emergency Response Procedures

Skill Requirements

• Strong knowledge of accident investigation techniques and methodologies.
• Excellent analytical and problem-solving skills.
• Proficiency in conducting interviews and gathering information from witnesses.
• Ability to analyze data and identify trends.
• Excellent report writing and communication skills.
• Knowledge of relevant safety regulations and standards.

Personal Abilities

• Ability to empathize with patients and their families.
• Shares the AMCE’s vision.
• Meticulous attention to detail in all aspects of patient care.
• Ability to manage stress and work under pressure.
• Ability to adapt to changing circumstances and unexpected challenges.
• Commitment to continuous learning and professional development.
• Proactive and results-oriented approach to work.
• Strong teamwork and collaboration skills.
• Strong problem-solving and decision-making skills.
• High level of attention to detail and accuracy.