Sales Specialist at ABB

Publication ID: NG65854145_E1
Business Unit: Business Unit Power Generation
Job Function: Sales

Job Description

• As a Sales Specialist, you will be a part of Industrial Automation division and Power Generation business unit based in Lagos, Nigeria.
• You will be responsible for identifying and cultivating defined customers. Driving the sales process from identified potential to the final sales deal.
• Establishing sales targets through actively meeting and working with customers.

Tasks
Your main responsibilities in this role will include:

Market analysis:

• Ensuring that market information (monitoring of competitors, offerings to customers, price levels) is updated and documented in written form in the provided systems locally and globally.
• Ensuring the flow of information to Local Business Unit Manager and Sales Manager about new entrants or other parameters influencing the market.
• Contributing to the identification and development of new and/or potential customers.

Marketing:

• Acting as marketer and sales person of ABB’s Sales and solutions when appropriate, for instance at trade fairs, exhibitions, conferences, customer meeting.
• Utilizing the available marketing material including price lists or other available information to identify leads.
• Translating the needs of the customer into the relevant ABB’ Service offering.

Sales planning:

• Understanding the underlying needs of the customer and identify new business opportunities, as well as growing the business with existing customers.
• Extensive knowledge about the customer, understand the channel strategy and the establishment of prices related to this.

Sales:

• Visiting customers to build a lead and opportunity pipeline.
• Running the negotiations with the customer and secure the business to the agreed margins, as well as ensuring a high level of customer satisfaction throughout the sales process.
• Contributing with the various risk assessments in order to ensure the proper balance between price and quality. Register needed information into the appropriate customer database.
• Monitoring sales proposals and tenders (e.g. quantity, margin, product/ system), and follow up statistics concerning sales proposals.
• Ensuring that payments from the customer are received in accordance with the terms and conditions of the contract in order to avoid due payments.
• Ensuring that the sales proposals submitted are followed up and agreements are signed, and that they are in line with established requirements of the unit.
• Meeting the expected number of customer visits as established in the target setting with the Sales Manager.
• Ensuring that the customer database is maintained updated with customer information, contact persons, businesses and activities.

Post-sales:

• Ensuring that contracts are executed correctly and that deliveries (products, goods and/or services) are on time at the agreed cost, with the assistance of administrative sales support.
• Organizing and coordinating post-sales marketing activities in collaboration with other organizations in order to win added sales in addition to the offering sold.
• Ensuring that the customer is satisfied and that any customer complaints is registered in database.

Requirements

• As the ideal candidate, you should have a Bachelor's Degree or Diploma in an Electrical Engineering field with 3- 5 years Industrial Sales experience.
• You should possess excellent skills in Customer relations, showing a mature selling behavior and actively driving the discussions and negotiations to the benefit of the business with customers.
• Good knowledge in contract and risk management. Fluency in spoken and written French and English languages