Business Analyst at eHealth Systems Africa

Summary

• The Business Analyst is responsible for the requirements analysis and documentation, specification, development cycle and execution of a variety of software projects. S/he manages the sprint and release process and communicates all changes to relevant stakeholders.

Duties and Responsibilities

• Discovers, documents, and prioritizes client needs and requirements, translating them to specific software requirements
• Supports Information Systems Manager in developing specifications, timelines and budget
• Manages prioritization in close coordination with the programs and engineering teams
• Organizes and facilitates project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos and other project-related meetings
• Tracks tasks and milestones and reports on the project's progress
• Supports Information Systems Manager in establishing software development processes with the local development team
• Acts as an interface between program units, technology teams and support teams in collaboration with a Senior Business Analyst
• Documents business and system processes using UML notation and Case tool like Enterprise Architect
• Ensures that the recommended solution has a competitive edge
• Understands the technical designs as well as the specifications
• Effectively communicates with internal teams and external clients to deliver functional requirements such as GUI, screen and interface designs
• Provides expertise to identify and translate system requirements into software design documentation
• Works as a technical writer to ensure quality internal and external client-oriented documentation
• Provides end-to-end solution and design details
• Demos product functionalities for customers and other stakeholders

Qualifications and Experience

• Bachelor's degree from college or university in Computer Science, Business Management, Engineering, Information Systems Technology or related field
• Minimum of 2 years hands-on product or project management experience with software products and solutions
• Desirables: UML, SCRUM, MICROSOFT Technologies
• Demonstrated experience to gather user requirements from a number of sources and build product requirements.  Ability to identify product improvements that meet organizational and client needs
• Understanding of Agile/Scrum Framework
• Excellent written and verbal communications with a strong aptitude for succinctly presenting thoughts and ideas to internal and external stakeholders
• Organizational skills and great attention to detail
• Must be able to work as a member of a team and possess good problem-solving skills
• Must have the ability to manage conflicts and resolve problems effectively
• Action oriented and resilient in a fast-paced environment
• Fluent in English.