Client Manager at Siemens

Job ID: 64964
Organisation: Power Generation Services
Experience Level: Professional
Job Type: Full-time

Key Tasks & Accountabilities

• To promote and develop the sale of PS DO Product Services products and services to all territory customers (new & existing).
• Monitor and achieve bookings targets.
• Report competitor & market activity information.
• Determine how best to deploy all PS DO resources in order to maximize bookings & profitability
• Develop customer specific strategies to maximize growth

Responsibilities

• Professionally manage assigned territory to achieve identified, key objectives which are:
• Achieve bookings targets.
• Pro-actively promote and sell PS DO products and services by visiting customers on a regular and planned basis.
• Provide feedback and direction to any PS DO dept. on all matters of: opportunity, competition, loss, change, problem of market intelligence and strategy for territory.
• Maintain good records for territory, of its present and prospective customers. Also records relating to D-R competition and their activities.
• Develop strong, long-term, business relationships with customers.
• Manage designated territory agents/ representatives (where applicable)
• To prepare and present professional presentations to customers relating to Product Services to customer management and staff.
• Discuss, negotiate and finalise proposals with customers.
• Act as single point of contact when required on difficult company problems with customers to co-ordinate complex customer problems internal and external.
• Promote and organise customer visits to PS DO facilities.
• Provide advice/ assistance to credit and collection, marketing and completes sales.
• Develop and maintain a detailed territory plan
• Utilize PS DO softwares including: SFDC.

Type of business contacts/levels:

• Internal:
  • Contacts with all PS DO Management & staff for all PS business elements in spares, repairs, field service, up-grades, re-rates and training.
• External:
  • Large spectrum from, Senior Company Mangers, Maintenance, workshop, training, purchasing and Engineering Departments.

Requirements/Qualifications

• Degree or equivalent in Mechanical Engineering or Business
• 5 years minimum post NYSC experience spent in a business development / client relationship management role
• Ideally experienced with rotating equipment providers.

Knowledge, Skills & Experience:

• Technical knowledge of Rotating Equipment, Reciprocating Compressors, Gas Compressor Engines & Turbines
• Knowledge of the application of above products at customer’s facilities
• Market knowledge
• Knowledge about PS DO principal competitors
• English language fluency
• Oral, written & presentation skills
• Ability to build strong relationships
• General sales skills, including: need identification, questioning, listening, negotiation and closing.
• Strategy development skills
• Motivated, dynamic & industrious with “can-do” attitude.
• Personable & professional appearance
• Good commercial acumen.