Business Analyst at IHS Towers

Reports To: Head, Quality Assurance

Summary

• Ensure the identification of business intelligence, reporting and data analysis needs; providing accurate, congruent, reliable data and ensuring the information is easily available to internal/external users for direct consumption or integration with other systems.

Responsibilities
Operations:

• Work with internal and external customers to understand and analyze requirements and develop business intelligence (BI) solutions using underlying technologies;
• Lead and provide technical expertise in the design, development, testing, documentation, and maintenance of reporting and analytic solutions;
• Support technical development of complex BI reports, applications, and other tools;
• Perform highly complex data queries and mapping;
• Develop process to streamline and monitor and ensure a high level of availability for all critical reports;
• Assist in updates and upgrades of BI software and determine functionality that should be implemented to improve technical/user experience;
• Assist project sponsors in the interpretation and use of results; ensure that data is understood by users;
• Prepare supporting documentation, reports, and presentation materials.
• Research continuously on more effective ways to improve efficient use of tool and adherence to processes.

General Duties

• Promote communication between colleagues for the benefit of information flow and to curb any problems that arise.
• Write and submit reports to the Head of Quality Assurance in all matters relating to business analysis.
• Manage relationships with partners/vendors.
• Performs other appropriate duties as requested by Head of Quality Assurance.

Competencies:

• Data Management
• Requirements Gathering
• Solutions Validation
• Computer and Information Management
• Process Excellence
• Business Case Development
• Business Planning and Intelligence
• Financial Modelling

Education & Experience

• 1st Degree in Computer Science or related discipline
• Certified Business Analysis Professional (CBAP) certification would be advantageous
• Upwards of 7 years' experience in a related field or role.