Graduate Engineering Training Program (GETP), Services at GE - General Electric

Ref Id: 3124430
Location(s): Lagos, Abuja, Port-Harcourt
Job Function: Engineering/Technology
Business Segment: Healthcare Global Services

Role Summary

• GE Africa’s Graduate Engineering Technical Program (GETP) is a 24-month leadership program designed to give recent university/college graduates challenging work assignments, training and development, and exposure to leadership.
• The program combines hands on experience with formal classroom training to equip participants with the tools and knowledge to become leaders in GE.

Essential Responsibilities

• GETP is open to recent university/college graduates in Engineering. As a GETP, you will be going through an intensive training and on-the-job learning throughout the program.
• The GE Healthcare GETP Field Services Engineer Role is responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. GE Healthcare has products and solutions in Patient care, Medical diagnostics and Imaging.

Key Responsibilities/Essential Functions

• Technical: Maintains all models specific to a modality in the assigned area including but not limited to Life Care Systems, Ultrasounds Systems, X-ray, CT, MR, MI etc.
• Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers.
• LCT: Assists in Account Sales visits; identify Sales opportunities and communicate to account management teams
• Business growth: Assists in the growth and direction of business in his/her geographic area
• Productivity: Responsible for Warranty and PMS contract cost control
• Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
• Installation: Plays a leading role in complex and multi-functional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications/Requirements

• B.Sc Degree in Computer Science, Mechanical, Electrical or Biomedical Engineering/ or equivalent knowledge or experience.