Receptionist at ICRC - International Committee of the Red Cross

Location Maiduguri

Main Responsibilities:

• Assist the Welcome department in all administrative activities as requested.
• Participate in organizing the pick-up and accommodation (hotel, residence) for staff and guests.
• Help organize staff travel and field trips by the most effective costs/mean and, if required, coordinates drop-off at / pick-up from airport, etc.
• Organize communication flow between ICRC offices, sub-delegations and delegations regarding staff travel.
• Keep all appropriate databases up to date on staff members in the sub delegation, missions and other travel,document validity, residences and any other relevant information (airlines, telephone numbers, etc.).
• Organize Welcome files, business cards, briefing programs and tours of the offices for new arrivals.
• Organize the Welcome side of events/meetings/seminars, coordinating with the parties concerned.
• Welcome the visitors and introduce them to the appropriate ICRC employee(s)
• Regularly brief the security guards and train them how to handle visitors at the gate
• Monitor telephone bills and update the lists and tables regularly
• Keep a proper filing of personnel files of mobile staff

Required Qualifications:

• Secondary School Certificate
• Diploma in relevant field
• 1-3 years working experience in secretary field
• Good command of written and spoken English
• Good computer skills

Personal Attributes:

• Proactive and Solution oriented
• Polite and with self-control
• Rigorous and trustful person
• Capacity to deal with public
• Ability to work autonomously.
• Interest and skills for training of users.
• Ability to handle sensitive information with all required confidentiality.
• Ability to cope with stress, flexibility and availability.