Retail Store Manager at SKLD integrated Services LLC

Location  (Lekki)

Job Description

The job responsibilities would include but not limited:

• Acquaint subordinates with product knowledge and software training where necessary
• Manage/Motivate Client Service officers and support staff to meet or exceed sales targets
• Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency
• Keep track of stock ordering through inventory management software
• Give daily, weekly and monthly update on sales activities- items in most/ least demand, customer preference and market trends- to head of Supply Chain department
• Attend to customer inquiries (including but not limited to school clients)
• Deal with customer Queries, resolution of complaints and escalate when necessary
• Maintain awareness of market trends and monitoring what competitors are doing
• Manage petty cash expense at the outlet
• Keep abreast of developments within the Lekki metropolis
• Train and develop the staff working under you (leadership and personnel effectiveness)
• Attendance Register to be kept and monitored for all reporting staff
• Supervise and ensure the Cleanliness of the outlet

SKILL and COMPETENCE:

• Leadership: You must be able to lead and motivate your team
• Communication: excellent communication and people skills is very essential
• Customer service: Customer pays the bill. You must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you can
• Familiarization: it’s very important you and your team are very familiar with the items on display- prices, functions and value proposed for the client
• Sales: everyone that walks into the store is a potential customer, you must be able to make a sales pitch that eventually leads to sales
• Decision making ability: It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make decisions as it concerns the business
• Responsibility: You must develop a sense of responsibility towards all company property- items for sale, generator, water supply, environment cleaning, refuse disposal, furniture and fitting, computers and accessories
• Ability to work under pressure especially during the peak period and handle challenging situations
• Personal attributes: Confident, Self-driven and Enthusiastic

QUALIFICATION/ATTRIBUTES:

• Minimum of HND or BSC
• Proven working experience as a Retail Store Manager
• Knowledge of the retail operations
• Aptitude in decision-making and working with numbers
• Experience in collecting and analyzing data
• Strong leadership capabilities

Job Type: Full-time

Salary: ₦70,000.00 /month