Client Service Executive at Spns Consulting Limited

Job Type: Full Time
Min Qualification: BA/BSc/HND
Experience:  1-3 years
Job Field: Administration

The Role

• As a Client Service Executive you are often the first point of contact with the company’s clientele.
• You are expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company and its activities in a clear and concise manner at a moment’s notice.

Specific Responsibilities
•    Maintain active records of clients and first-hand client contacts
•    Answer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/department
•    Assist in preparing service proposals and collaborate with the company’s internal departments to help improve the quality of services rendered to clients.

Job Requirements
•    Degree-qualified in any discipline
•    Strong interpersonal and communication skills
•    Ability to manage time and projects efficiently and be detail oriented
•    Strong judgment and decision-making skills
•    Computer literate with good understanding of software spreadsheet