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  • Posted: Apr 28, 2014
    Deadline: May 6, 2014
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    In 1965, the Standard Bank of South Africa merged with the Bank of West Africa acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa. Four years after the merger, Standard Bank Nigeria was incorporated locally to take over the business in Nigeria. In 1971, 13% of the...
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    Branch Operations Officer

    • Job Type
    • Qualification BA/BSc/HND
    • Experience None
    • Location Not specified
    • Job Field Banking 

    Job Description
    Role entails account opening  and maintainance activities which include account operations to achieve the optimal account management service delivery within the Cluster
         
    Key Roles & Responsibilities

    Customer service
    • Open all accoubts submitted with complete cdd same day and scan same to hub after due authorisation
    • Prepare weekly reports on service issues & in cluster accounts opened
    • Track deferral log and escalate for all accounts falling due
    • Maintain adequate tracking for dsr accounts
    • Maintaing register for accounts opened, static data requests, cheque book and card requests

    KYC
    • Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to: Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to Customers”.

    Qualifications & Skills
    • A thorough knowledge of the bank’s products, services and policies.
    • Excellent financial market knowledge.
    • Strong customer service orientation
    • Strong interpersonal and communications skills
    • Salesmanship, energy and drive

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

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