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  • Posted: May 4, 2018
    Deadline: May 8, 2018
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  • iROKOtv is a web platform that provides paid-for Nigerian films on-demand. It is one of Africa’s first mainstream online movie steaming websites, giving instant access to over 5,000 Nollywood film titles. iROKOtv is a part of iROKO Partners which is one of Africa’s leading entertainment companies, housing brands such as iROKING, an online music p...
    Read more about this company

     

    Customer Retention Officer

    Duties & Responsibilities

    • Placing engagement and retention calls to our local customer base to provide support.
    • Troubleshooting and resolving customers’ problems with our product by determining the cause of the problem, then selecting and explaining the best solution
    • Achieving and maintaining proficiency with our escalation matrixes
    • Consistently staying up-to-date with new irokotv products/services

    Requirements

    • Excels at multi-tasking
    • Proven problem-solver
    • Adaptive to change
    • Independent and resourceful
    • Solid team player who thrives on working in a fast paced environment

    Check how your CV aligns with this job

    Method of Application

    Interview Date
    8th May, 2018, by 9:00am

    Applicants should come for an open interview at:
    Valley View Plaza,
    99 Opebi Link Road,
    Ikeja,
    Lagos State.

     

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