Regional IT Solutions Manager (DBS) at Cummins Inc.

Ref No: 180002I3

Job Description

• Provides application or infrastructure technical expertise, analysis and specifications for IT systems to meet business requirements in accordance with IT architecture policies and standards; translate requirements into technical specifications, create detailed solution design, coordinate construction, installation, configuration and testing of IT systems; and identifies, troubleshoots and resolves system technical issues.
• Creates and manages life cycle of technical specifications from which programs and configurations will be applied to create the application, infrastructure or complete solution.
• Assists in technical analysis of potential solutions including evaluating the technical fit and viability of commercial-of-the-shelf products versus custom built solution.
• Delivers solution adhering to standards and leveraging re-use of components.
• Creates high level and detail design of infrastructure OR applications, interfaces, conversions, extensions, reports, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements.
• Assists technical and infrastructure groups in understanding the solution design and specifications.
• Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability.
• Conducts or participates in formal design reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s).
• Seeks appropriate opportunities to promote re-usability of component designs to reduce costs and shorten time to deliver solutions.
• Proactively seeks opportunities to enhance efficiency in the build and deploy processes, leveraging automation where possible.
• Assists in the test strategy and execution of master test plan.
• Participates in the creation of standards, processes, procedures, and guidelines for the IT design and development community as well work instructions or ‘runbooks’ used for end-user support.
• Analyzes and revises existing systems and documentation to identify remediation or improvements in the application or infrastructure solution.
• Provides level 3 support for critical non-routine issues.
• Coaches less experienced team members on technical matters.

Responsibilities
Your immediate focus is to lead IT technical team and partner with the extended project team to deploy the new regional ERP project named DBS (Distributor Business System)

See summary responsibility below:

• Support DBS implementation program across Africa & middle East. Lead IT aspect of solution design, Work with DBS program leader and other stakeholders to document technical requirements and solution. Own mitigation of related technical implementation risks. Define after ‘go live” support model
• Lead delivery of key technical features and integrations. Provide guidance for all technical change management, coordinating and working with extended technical stakeholders
• Participate in business process continues improvement efforts. Lead system related business process improvement solution design.

Education, Licenses, Certifications

• College, university, or equivalent degree in Information Technology, Business or a related subject required.

Experience:

• Significant relevant experience required. 5-7 years of experience.

Skills:

• System Prototyping - Able to conduct an early sample, model, or pre-release of a product built to test a concept or process or to act as a thing to be replicated or learned from.
• Requirements Analysis: Describes how business analysts prioritize and progressively elaborate stakeholder and solution requirements in order to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders.
• Solution Assessment & Validation: The ability to understand and assess proposed solutions in order to determine how closely they meet requirements and if they will deliver the desired business outcomes. The ability to understand the organization, and its readiness, to determine what is necessary to transition to the solution.
• Solution Design: The activities involved in conceptualizing, defining, architecting, and ultimately designing complex systems.
• Solution Construction: Ability to select desired options to make a commercial off-the-shelf (COTS) products, applications, or IT systems function to user specifications. To build a particular application or system for use in a specific way.
• Troubleshooting: Able to diagnose and problem solve issues with computer hardware or software components with little or no direction. May require ability to install, configure, or disposition of server or client pc infrastructure and application issues.
• Relationship Management: Creates relationships with new acquaintances quickly and confidently; works to build trust and partner with stakeholders; successfully manages both internal and external relationships (e.g., vendor relationships); is comfortable in a challenger role that, at times, requires building constructive tension in interactions.
• Influence: Applies different approaches to convince others to change their opinion or plan, and wins support from others for ideas; is able to build support with peers without direct lines of reporting across a matrix organization.
• Decision Making : Considers the relative benefits and costs of potential actions to choose the most appropriate one; acts decisively and swiftly; identifies problems and drives toward solutions; takes on responsible roles and accountability for outcomes even when things go wrong; is comfortable making difficult decisions.