Shop Supervisor at AIM Consultants

Details:

General Foods and Sweets is a subsidiary of Aim Group Ltd. They are into confectionery, restaurant and bar with different locations in Lagos.

Summary

The shop supervisor will be in charge of monitoring the store and also directing staff and ensuring proper store operations. 

Responsibilities

• Manage retail staff, among which includes people working on the floor, and the cashiers
• Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
• Make sure pricing is correct
• Work on store displays
• Recruit, Coach, counsel, discipline and train employees
• Evaluate self-on-the-job performance, as well as other staff
• Identify market trends that appeal to customers
• Ensure products are clean and ready to be displayed
• Approve contracts with store vendors
• Maintain inventory and ensure items are in stock
• Make sure that health and safety measures are met
• Maintain health and safety measures and store’s cleanliness
• Organize and distribute staff schedules
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Handle customer complaints, issues and questions.

Qualification and Experience

Minimum B.Sc/HND  with one year experience in hospitality, confectionery or food industry.

Location: Victoria Island, Lekki