IT Support Officer at Synapse Resource Center

Core Job Functions

• IT Technical Officers are mainly responsible for the Designing of our websites, Graphic designs, smooth running of computer systems and ensuring users get maximum benefits from them

Individual tasks vary, but you'll generally need to:

• Install and configure computer hardware operating systems and applications
• Design and update our websites
• Do heavy graphic work
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Rapidly establish a good working relationship with customers and other professionals, such as software developers
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.

Required Qualification and Experience

• A minimum of a Degree in any the following specialty: Business Information Technology, Business Systems Engineering, Computer Networking and Hardware, Computer Science, Computer Software Development, Information Technology, Internet Engineering and Software Engineering
• Must have completed NYSC with Minimum of 3 years core IT experience
• Must be very good in graphic design- Corel draw, page maker, publisher etc
• Must be able to design and update Websites
• Excellent relationship management and business development skills
• Proactive problem-solving approach.
• Stress tolerance.
• High level of professionalism.
• Ability to maintain strict confidentiality
• Must have excellent interpersonal skill.

Required Skills:
You will need to show evidence of the following:

• The ability to think logically
• A good memory of how software and operating systems work
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
• The ability to work well in a team

Key Personal Attributes:

• Punctual, efficient and courteous at all times with management and other staff.
• High standard of personal presentation at all times.
• Highly developed communication and interpersonal skills.
• Able to work flexible hours as dictated by business requirements.

Remuneration

• N80,000- N90,000.