Distribution Supervisor - Sagamu Plant at SAB Miller

Reference Number: ABI068

Job Description
Amongst other duties, the job holder will;

• Enhanced customer service:
  • Implementation of DPO management routines; Operational work diagnosis (OWD) done to check compliance to all SOP's and standards
  • Dedicated work area 5's inspection / audit , visual boards updated with 5's scores and gaps OWD's done for Quality, truck departure, truck arrival and truck delivery process at POC
  • Track Customer delivery performance (CDP) reasons & action plans developed and implemented
  • Driver feedback analysis done and feedback given to drivers
• Drive productivity:
  • Refusals tracked, analysed and action plans created and implemented
  • OWD's done for Quality, truck departure, truck arrival and truck delivery process at POC
  • Transport labour productivity - GOPS completed and action plans developed
  • Delivery process standardized and SOP's implemented
  • Plan vs actual km analysed, action plans developed and implemented
• Stakeholder Engagement:
  • Maintain open communication channels with CiC and Centralised Planning
  • Track and adhere to SLA with stakeholders to leverage appropriate relationships

Requirements
The occupant of this position should possess:

• Relevant bachelor's degree, preferably in Supply Chain and/or Logistics or related field
• Minimum of 2-years’ experience in a customer service role within an FMCG Supply Chain and or Logistics
• Excellent self-management and planning skills

Key competencies and attributes:

• Advanced proficiency in Microsoft Office
• Valid Driver’s Licence
• Demonstrates reliability and initiative
• Good interpersonal skills / builds good relationships
• Ability to work under pressure
• Verbal ability and communication skills
• Ability to adapt to change effectively
• Strives for continuous improvement