Parts Process Specialist at Weststar Vehicle Care Limited

Job Summary

• We have a unique opportunity for a Parts Process Specialist to support our objective of delivering excellent communication and service to customers.
• A successful candidate will have excellent communication and problem-solving skills, ability to analyse the Parts Catalogue and a strong desire to support the Company’s service operations.
• As a Parts Process Specialist, you are in charge of planning, controlling and monitoring the processes in the parts department.
• You are to ensure economical and warehouse management, as well as smooth logistics process for the parts.
• You are the operation's contact person for all questions dealing with parts processing and management.

Responsibilities

• Placing orders with suppliers and monitoring the order process.
• Placing stock replenishment and express orders with the logistics center.
• Processing stock and or delivery differences. Processing the relevant lists, posting items in and checking invoices.
• Supporting in deciding on the product range and initial supply of parts.
• Providing information on parts availability and or delivery dates.
• Generating statistics, defining the figures for the logistics department and ensuring that data is forwarded to the accounting department in an orderly manner.
• Supplying information and documents relevant for accounting as well as performing product range analysis.
• Processing transport damage.
• Administering and monitoring storage location according to the best possible utilization.
• Operating a disposal and recycling system.
• Handling customers’ requests and working out proforma invoices
• Following up offers and finalizing parts sales process.

Requirements

• Education: Bachelor degree.
• Training in administration or logistics, ideally in the automobile industry is an added advantage.
• Open-minded self-starter with the ability to thrive in a fast-paced, technical environment, and to work independently, adapt, improvise and problem solve
• A computer literate with proficiency in all Microsoft Office applications.
• Sufficient experience in the parts/logistics department in the automobile Industry or operation is an added advantage.
• Proven record of success in customer-facing roles and in providing customer services
• Strong written and verbal communication skills
• Excellent organisational skills, willingness to learn and work.