Graphics Designer/Content Developer at Alfred & Victoria Associates

Unit: Academy
Job Grade: Analyst

Job Duties/Responsibilities/Accountabilities

• Work with a wide range of media and use graphic design software.
• Think creatively and develop new design concepts, graphics and layouts.
• Amend final designs to clients’ comments and gain full approval.
• To provide quality assurance assessment support for the team.
• To provide content support for development training materials and eLearning project execution.
• Core team role within the e-learning team:
• Developing interactive designs.
• Responsible for designing and creating quality e-learning / online training.
• Working collaboratively with a team to develop multimedia elements (including audio, video and graphic/animated components) to support online learning development efforts
• Working in collaboration with the Web-Based Learning and Academic Service team to identify existing content, identify new opportunities and prioritize delivery whilst meeting stakeholders’ time expectations.
• Working independently or as part of the E-Learning team with little instructions and guidance for most daily activities.
• Ensure sustainability, stability and constant improvement of e-learning initiative.
• Provides customized, accurate e-learning support for open-source and proprietary LMS systems.
• Provide expert administrator level LMS support and training.
• Lead and participate in the graphic design for various corporate business needs and other marketing materials, including branding, brochures, video creation, info-graphics, flyers, print and digital advertising, website design, e-mail marketing and promotional items
• Overall responsibility to conceive ideas, concepts, campaigns and advertising for the company and its properties

Other Responsibilities:

• Assist Web-Based designers
• Establishing new business relationship within the market
• Locate and propose potential business deals by contacting potential clients;
• Discovering and exploring opportunities.
• Research and build relationships with clients
• Organize and participate in internal and external client debriefs
• Working with the business development unit to ensure that fundamentals are fulfilled within a timely manner
• Marketing

Key Result Areas

• Acquisition of new clients
• Effective team support
• Attention to details

Key Performance Indicators:

• Satisfied / delighted customers – internal and external (apparent through positive formal/informal client feedback, prompt payment, repeat business).
• Effective opportunity identification and follow through.
• Superior (Prompt effective and value adding) development & delivery of new concepts, products, services
• Meet or exceed agreed budget.
• Attention to details.

Reporting Relationships:

• Group Head: MD/CEO
• Line Manager: Head, Academy

Working Relationships:

• External: clients
• Internal: Consulting/Business Development/ Academy.

Salary

• Very attractive.