Demand Management Specialist at First Bank

Requisition ID: 18000006
Job Code: STR/TB/0248
Schedule: Regular

Job Description

• Reporting to the Head Implementation, the ideal candidate will be responsible for coordinating the implementation of complex integrations for Transaction Banking product platforms and delivers on platform deployment and integration projects. 

Specific responsibilities include:

• Ensure the availability of all TB products platforms and escalate disruptions to relevant stakeholders.
• Liaise with billers, vendors and solution providers on all application/platform related matters
• Interface with IT on all Transaction Banking Product platforms projects/activities
• Respond to platform and IT related issues escalated from transaction Banking customer service help desk across the entire bank.
• Drive the delivery of complex IT implementations and ERP integration to customer internal systems for all TB products bank-wide.

Qualifications

• A good First Degree in relevant numerate discipline.  An MBA or advance degree equivalent in IT, business administration, or related field will be an added advantage
• Minimum of four (4) years’ cognate experience in the banking sector and sound knowledge of IT  driven  banking platforms
• Good IT/technical background and understanding of banking platforms such as Finacle, Paydirect, Remita, ERP solutions and other trade platforms
• Familiar with local market and regulatory requirement
• Sound relationship/stakeholders management skills