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Details:
Our operation is fast-paced and collaborative. You will be empowered within this open, dynamic environment to contribute to the team in delivering quality and exceeding expectations.
The Product Manager is responsible for providing vision, execution and analysis necessary to provide solutions to the delight of our clients. You actively participate in product cycle activities from product development to sales.
In this function, you lead a cross-functional team to envision, build, and deliver customer experiences. You must be able to transform quantitative and qualitative data from our clients into insights and strategy to drive product development priorities; transform those strategies into technical requirements, and work closely with development team to deliver an excellent product.
The general goal of the function is to utilize the over-arching view of the company business strategy in the attainment of product development, course content conversion and eventually sales objectives.
Essential Functions/Responsibilities
- Guide a team that is charged with a product line contribution as a business unit, from increasing the profitability of the product to developing new features
- Use your domain knowledge in Learning to influence quality product development
- Lead all course content conversion activities and explore innovative ways of content delivery
- Build product/features on existing company vision and essence, and help develop ideas based on your industry experience, research and feedback (internal/external)
- Serve as the internal and external “owner” for your product offering, working with the sales/support and key customers
- Manage the entire product life cycle from strategic planning to tactical activities
- Utilize data, quantitative and qualitative- to understand customer needs and behaviours as well as business objectives, and transform that knowledge into software enhancement and new features
- Continual assessment of market competitor(s) and industry development
- Analyse potential partner relationships for the product
- Analyse, identify and quantify opportunities for new markets, new product features and new product ideas
- Collaborate on product definition and product roadmaps
- Conduct financial analysis - forecasting, tracking, analysis and reporting on the product - ensuring that product meets business needs in terms of revenue contribution
- Gain and maintain expertise in the product, market and business trends
- Collaborate to develop marketing communication materials to support the product
- Provide product communication to customers, senior management, internal groups, internal departments and at industry events
- Obtain product market share by working with Sales Operations to develop product sales strategies
- Maintain product management staff (as team expands) by recruiting, selecting, orienting, and training employees
- Maintain product management team job results by counseling and disciplining employees; planning, monitoring, and appraising job results
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
- Behave like an “embedded CEO”
- Perform other duties as assigned
Role Requirements
- A bachelor or master’s degree in business, technical, education, or other related fields; or an equivalent relevant professional qualification, training and/or experience in online learning
- Enthusiasm about own product
- Deep understanding of business strategies and metrics
- Understand course conversion processes
- Excellent analytical skills with demonstrated experience turning data into actionable insights
- Passionate about technology solutions and product development
- Understand how to structure information in an actionable manner
- A profound understanding of your markets, customers and portfolio
- Exceptional ability to prioritize what is most important through logical decision-making approach
- Excellent time management skills
- Professional in communication, appearance and behaviour
- Possession of a unique blend of business and technical savviness; a big-picture vision, and the drive to make that vision a reality
- Ability to communicate with all functional groups in the company
- Ability to measure contribution on sales and profits
- Foster teamwork based on an efficient startup culture
Person Specification
- A self-motivated individual
- A visionary with proven leadership experience
- Diligent with tasks outcomes for follow-through
- Entrepreneurial mindset, with bias for customer-focused innovation
Preferred Skill/Qualification
- Cross-functional leadership experience
- Deep understanding of business strategy and metrics
- Professional certification/experience in training or online learning
- Direct work experience in relevant practical aspects of software in consulting roles
- Industry knowledge and experience with building HR softwares
Reporting
In this position, you will report to the Chief Operating Officer (or to the Chief Executive Officer should the former position be open)
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