Protocol & Logistic Officer at Lagos Business School

 Department:  Human Resources

Business Unit:   Pan-Atlantic University/Lagos Business School

Reports To:Head, Human Resources

Directly Supervises: Drivers

Position Type:   Regular/Permanent/Full Time

Purpose of Position:

• To manage administrative and support services for the smooth running of the office.
• To provide excellent logistics and protocol services for the School.  
• Ensure that resources are efficiently optimized and administrative operational cost reduced

ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES

These include but not limited to the following:

• Develop and manage effective system for transport and logistics in the School. Ensure efficient use of drivers and pool vehicles. Responsible for arranging airport pick-ups.
• Develop and manage relationship with service providers to ensure uninterrupted services delivery and value for money (e.g. Courier agencies; Car service and rental stations, etc).
• Responsible for the supervision of drivers and any other staff that may be assigned to the unit.
• Develop and implement proposals for service improvement. Track car millage and motoring costs.
• Develop and implement approved budget for the services. Monitor budget spending and provide reports.
• Responsible for ensuring all the school’s vehicles are in good working condition.
• Monitor the activities of the mailing unit to ensure full compliance with procedures and processes.
• Provide liaison for processing of visas and travelling documents for staff on official trips.
• Responsible for the processing of flight tickets in line with policy.
• Responsible for processing payments and follow-up with Accounts on all payments
• Assist with HR administration – filling, database management, temporary staff letters, letters of introduction and HR score card report.
• Any other relevant duty that will be assigned by the line manager from time to time.

KEY PERFORMANCE INDICATORS

• Efficiency in service provided.
• Reduced cost/value for money for services.
• Ratings of Business Process Audit
• Feedback from customers
• New initiatives introduced for service improvement

SKILLS REQUIREMENTS

• Communication skills
• Interpersonal skills
• Organizing and planning skills
• Team leadership
• Flexibility to work schedule
• Proficiency in the use of computer
• Knowledge of business process review
• Customer services skills
• Negotiation skills

QUALIFICATIONS
At least a university degree or its equivalent in any field

Professional Qualification

NIL

EXPERIENCE
Minimum of five years of work experience in a similar position or in an administrative position. Experience in managing service providers and travel desk will be an advantage.

SALARY GRADE
Administrative