Store Supervisor at Teclab Management Services Limited

Task Complexity

• Manage retail staff, among which includes people working on the floor, and the cashiers
• Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
• Make sure pricing is correct
• Work on store displays
• Attend trade shows in order to identify new services and products
• Recruit, Coach, counsel, discipline and train employees
• Evaluate self-on-the-job performance, as well as other staff
• Identify market trends that appeal to customers
• Ensure products are clean and ready to be displayed
• Approve contracts with store vendors
• Maintain inventory and ensure items are in stock
• Analyze financial statements in order to enhance profit making opportunities
• Ensure promotions are accurate and in tune with company’s standards
• Utilize computers to record sales figures, for data analysis and forward planning
• Make sure that health and safety measures are met
• Monitor local competitors
• Ensure that hours of operation are in compliance with local laws
• Maintain health and safety measures and store’s cleanliness
• Organize and distribute staff schedules
• Preside over staff meetings
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Handle customer complaints, issues and questions.

Education and Training Requirements

• Must be a graduate of any four year course preferably Business Administration and related
• Must have an experience working in a mall, shop or fast food stores preferably as a Supervisor.
• Must have at least 2-3 years experience.

Skills and Competency Requirements:

• Must have the knowledge and ability to supervise a store
• Knowledge in business is a plus
• Knowledge and ability to train people
• Knowledge in store operations
• Must have good communication skills
• Knowledge in basic accounting or bookkeeping
• Must be courteous to customers.