General Manager - Retail Operations at Hreade

Location: Port Harcourt, Rivers

Job Summary

• The job incumbent will be responsible for the day to day operations of all physical retail stores in line with the company’s retail operating standards and set objectives.

Primary Responsibilities

• Day to day oversight on all assigned retail operating stores;
• Visiting individual stores and investigating the performance and operations of each store;
• Maintaining best practice visual merchandising standards across all assigned locations;
• Ensuring that all the stores are working towards higher profitability;
• Assisting in the development, update and enforcement of retail operating standards and policies;
• Ensuring that all the stores are adhering to and functioning as per company policies;
• Providing troubleshooting solutions to stores in times of problems;
• Instituting best-in-class loss prevention strategies aimed at protecting company’s assets and managing costs;
• Creates business plan for the stores and communicates same;
• Creates end-to-end sales plan, display plans and advert plans customized for each category;
• Maintaining comprehensive awareness of industry trends and competitive landscape;
• Ensuring proper controls and minimal shrinkage to the company’s inventory;
• Working with the human resource function to identify and recruit operating staff;
• Training and mentoring staff.

Education Requirements

• Minimum of Bachelor’s or equivalent degree in Management, Business Administration or relevant field. mba will be added advantage.
• The ideal candidate should have had operational excellence and profit goals, oversight and responsibility for a minimum ten (10) superstore modern grocery retail operation or other multibillion naira fmcg operations and sales function

Technical Requirements:

• Technology savvy
• Proficient in the use of microsoft office suite

Knowledge Requirements:

• Project management
• Knowledge of financial impact on business

Skills Required:

• Deciding and initiating action
• Leading and supervising
• Working with people
• Presenting and communicating information
• Delivering results and meeting expectations
• Detail oriented
• Excellent business and finance acumen - cost and profit conscious.
• Good project management skills.

Other Requirements:

• Willing and able to travel within Nigeria.

Work Experience:

• Minimum of ten years’ management level experience in a retail/franchise operation for a multi-branch modern grocery retail chain or FMCG.