Cabin Crew at Aero Contractors

Purpose Statement
Responsible for passengers’ safety and comfort, deal with security and emergency situations and ensure a pleasant flying experience for customers.

Key Accountabilities

• Carry out pre-flight duties; briefing, safety and emergency checklists, location emergency equipment etc specific to that aircraft type. And report any unserviceable or missing items before takeoff.
• Assist with the loading of carry-on baggage, checking for weight, size and dangerous goods.
• Receive catering equipment and ensure correct stowage.
• Welcome passengers onboard & direct them to their seats.
• Carry out safety briefings on board, make announcements on behalf of the pilot and respond to passengers.
• Prepare, offer and serve on-board items (food, beverage, comfort items etc.).
• Distribute custom forms on international flights and assist with proper completion prior to landing.
• Reassure passengers in an emergency and ensure safety procedures are followed correctly. Give first aid to passengers where necessary.
• Conduct and complete final cross check before landing.
• Ensure safe disembarkment of all passengers and check that no luggage is left behind.

Experience

• A good university degree or HND.
• Valid Cabin Crew licence
• Possession of B737 Classics type rating will be an added advantage.
• Minimum of two (2) years post-licence experience.

Must have:

• Customer Service orientation
• Safety consciousness
• Team spirit

Able to:

• Plan, organize, communicate and instruct effectively
• Work under pressure and sometimes long hours
• Handle customer complaints effectively
• Recognize signs/symptoms, causes and treatment of general medical conditions.