Camp Managers/ Site Facilitators at INTERSOS

Duty station: Based in Maiduguri, Bama, Monguno, DikwaNgala in Borno State (100% field)
Starting date: 1 January 2018
Duration of contract: 6 month (Extendable)
Reporting to: CCCM Coordinator and Project Manager
Dependents: CCCM field assistants/monitors; Community outreach volunteers; housekeepers
Collaborations: CCCM partners, Protection monitoring team, Social workers, Health and Nutrition team

In coordination with sector and the donor (UNHCR) at the field level, the camp Management support the camp
level coordination, project and support action, including base management and reporting. The post holder reports to the CCCM coordinator based in Maiduguri
General context of the project
The Boko Haram armed opposition insurgency started in 2009 and Maiduguri was the epicentre of the armed conflict. The armed conflict later spread to all twenty-seven (27) Local Government Areas (LGAs) of Borno State, North East Nigeria. The conflict took an international dimension as it spread to the neighbouring countries of Cameroun, Niger and Chad, resulting in the displacement of millions of people across all four frontiers. The Armed Opposition Group (AOG) has been killing people in both rural and urban centres in their quest to form a hairline Islamic State in the north east of Nigeria. A high number of towns and cities have been burned and destroyed. Social services and amenities have also been destroyed and are now non-existent. Agricultural activities which used to be the source of food security and livelihoods among the rural communities of the North East are no longer existent. Joint military operations by Cameroun, Nigeria, Chad and Niger have resulted in the
liberation of 15 LGAs.
Responsibilities
Roles and Responsibilities

• Liaise with sector partners to assist with plans for service provision, camp planning, development of
• facilities, schools, shelter and WASH to ensure plans for implementation are shared among partners and
• community members to avoid issues, delays and confusion among stakeholder
• Work closely with Shelter Lead for site planning and infrastructure development such as drainage and
• waste disposal, and encourage collaboration with WASH partners to ensure HH are supported with
• appropriate number of WASH facilities, as per Sphere standards.
• Conduct service monitoring across sectors in the camp to share a holistic understanding of services and
• standards in the camp.
• Co-Chair the CCCM Coordination meetings with CCCM Monitor (FP), addressing each sector, field project
• and issues, developing action points and assigning agency/person responsible, following up to ensure
• matter was resolved.
• Operate information dissemination boards and other channels of communicating information between
• agencies and the camp residents. Operate the information and complaint mechanism as per procedures.
• Coordinate with other camp partners on dissemination of public announcements and messages. 
• Schedule all activities and events on the master calendar and post it on the information board. Update
• the information board when needed and ensure that the written language(s), design and information is
• understood and culturally appropriate
• Conduct daily, weekly and monthly assessments of camp services and sectors, planned and ongoing field
• projects including overall assessment of camp conditions and population well-being, following the Camp
• Management Checklist. Data collected will be included in a report template and sent to CCCM
• Coordinator each Friday.
• Ensure – through clear weekly and monthly work plans – protection monitoring and field assessment
• activities are carried out in a timely, effective and technically sound manner.
• Support the collection of information/data about vulnerability, protection needs and concerns of the
• targeted population.
• Act as focal point for the identification and referral of Extremely Vulnerable Individuals and People with
• Specific Protection Needs for adequate assistance according to INTERSOS pre-defined criteria.
• Update case files on individual developments, following international SOPs and ensuring beneficiaries’
• data are protected.
• Conduct follow-up monitoring visits to ensure that needs have been met in an appropriate manner and
• beneficiary have the opportunity to provide feedback on the assistance received.
• Ensure dissemination of clear and reliable information on service provision and other preselected key
• topics.
• Liaise with relevant public authorities and services providers in order to foster effective collaboration
• and encourage national interest and ownership in protection of IDPs, refugees and other persons of
• concern.

Essential Qualifications and Experience:

• Relevant professional experience of three (3) years, preferably in emergency and/or development
• context;
• Prior experience working in General Protection
• Prior experience or familiarity with persons of concern (including internally displaced persons and refugees-returnees) would be a distinct advantage;
• Prior experience or familiarity with NGO sector would be an advantage;
• Familiarity with international protection and human rights legal standards, with special emphasis on women rights and SGBV, would be a distinct advantage.
• Good spoken and written English and relevant computer skills.
• A high respect to client/organization confidentiality.
• Demonstrated interpersonal skills and respect for people with special needs and other vulnerability.
• Ability to work in a multicultural context as a flexible and respectful team player.

Competency profile:

• Experience in management of a team;
• Excellent analysis and reporting skills;
• Excellent communication and organization skills;
• Punctuality and respect for applicable rules and procedures;
• Ethical and transparent decision-making;
• High regard toward preserving confidentiality of work-related information and data;
• Excellent knowledge and understanding of local communities and customary rules;
• Independent work, i.e. with minimal supervision and under pressure;
• Self-motivation, goal/result-orientation and team work;
• Flexibility, creativeness, tolerance and maturity.
• Computer/IT literacy (OS Windows/Vista/Linux, MS Office, Internet etc.);
• Languages: Spoken and written Local language is essential and/or English is appreciated.
• Preferred Qualifications and Experience:
• Advanced university degree would be an asset.
• Report writing skills.
• Experience of work in the UN or NGO or voluntary sector is preferred but not essential