Receptionist at Byteworks

Details:

Job Summary

Responsible for handling front office reception and administration duties, including guests, and stakeholders. He/She will render customer relations services. Greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Will also schedule meetings and travel for executives.

Job Description

• Answer phones and operate a switchboard; Route calls to specific people.
• Answer inquiries about company.
• Keep the organization’s social Media handles active: employ the use of influencers to boost the handles and significantly improve the organization’s social media presence.
• Greet visitors warmly and make sure they are comfortable.
• Call persons waiting for visitor and book them an office or boardroom to meet in.
• Arrange appointments. Update appointment calendars. Schedule meetings and trainings.
• Ensure reception area is tidy.
• Coordinate mail flow in and out of office.
• Coordinate office activities in collaboration with the office administrator
• Give visitors badges and direct them to where they can sign in.
• Collect and distribute parcels and other mail.
• Perform basic bookkeeping, filing, and clerical duties.
• Prepare travel vouchers.
• Take and relay messages.
• Schedule follow-up appointments.

Qualification

• University Degree in any of the social sciences
• Experience in front desk positions
• Certification(s) in customer relations management is an added advantage