Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Dec 13, 2017
    Deadline: Dec 15, 2017
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    iROKOtv is a web platform that provides paid-for Nigerian films on-demand. It is one of Africa’s first mainstream online movie steaming websites, giving instant access to over 5,000 Nollywood film titles. iROKOtv is a part of iROKO Partners which is one of Africa’s leading entertainment companies, housing brands such as iROKING, an online music p...
    Read more about this company

     

    Call Center Agent (Contract)

    Job Description

    • To grow iROKOtv’s customer base and revenue by signing up subscribers in Nigeria.
    • Converting inquiries into sales by contacting potential customers.

    Position Summary

    • Focus on contacting current and potential customer via telephone to sell iROKOtv subscription packages.

    Responsibilities

    • Contributes to overall team sales by meeting monthly individual targets as well as the team target.
    • Deliver prepared sales scripts to persuade potential customers to purchase iROKOtv Subscription packages.
    • Retain customers by managing customers’ accounts.
    • Recommends product benefits to potential customers to upsell.
    • Follow up on initial contacts by contacting by telephone.
    • Record all telephone interaction appropriately on the CRM.
    • Manage and resolve customer complaints when the need arises
    • Identify and escalate priority issues with customers.
    • Provide customers with product and services information.
    • Handle customer inquiries/complaints via email & another channel
    • Constantly learning new product changes by consistently staying up-to-date with new IROKOtv products/services

    Method of Application

    Applicants should send their CV's to: jobs@irokopartners.com

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at iROKO Partners Ltd Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail