Database Administrator at Mercy Corps

General Position Summary

• The Database Administrator will be responsible for monitoring, evaluation, and information management by maintaining Mercy Corps Nigeria’s beneficiary information management system, including databases, web-based tools or other IMS solutions, and mobile data collection technology.
• S/he will support data collection across the Mercy Corps Nigeria country portfolio, ensure data quality, accessibility and security, troubleshoot technical issues and manage MEL systems assets.
• S/he will be responsible for ensuring integrity and sound design for the collection, storage and analysis of data.
• S/he works closely with ICT and M&E team members, and trains team members on the effective use of the MEL systems.

Essential Job Functions

• Support MCN’s program data collection and analysis approach and strategy in consultation with the MEL Advisor, MEL Managers and Mercy Corps technical staff.
• Provide guidance to program staff, including sub-grantees, in developing systems that enable clients and stakeholders to collect, analyze and effectively use program data in a synchronized and timely manner.
• Support the institutionalization of learning by supporting staff to develop feedback loops and systems that enable frequent and regular learning sessions and periodic activity redesigns for adaptive management.
• Administer the beneficiary IMS using appropriate ICT for M&E tools and platforms, including CommCareHQ and Tola, and maintaining MEL assets.
• Support ongoing troubleshooting and refinement of the beneficiary IMS.
• Train program and MEL team members on how to use the beneficiary IMS.

Communication and Capacity Building:

• Actively participate in meetings and processes to promote effective program management through strong MEL practices.
• Support the strengthening of staff capacity in the interpretation and use of both routine data collection and periodic evaluation/assessment tools through comprehensive training and coaching.
• Work with others in brainstorming and problem solving sessions to address shortfalls in monitoring, evaluation and information management.
• Utilize internal Mercy Corps global online information-sharing resources to enhance organizational learning.

Data Management:

• Manage the online database (CommCareHQ, Tola and others) – data coding, uploading and synchronizing of data.
• Update and assure the proper functioning of the web-based analytics dashboard, including implementing partners’ dashboard log-in accounts.
• Work with the MEL Advisor to provide custom analysis of incoming program activity and assessment data.
• Create chart, table, graph and map visualizations to communicate data insights.
• Lead data troubleshooting and support program team in data management.

Knowledge and Experience

• B.A/S or equivalent in a Computer Science, Information Technology, Business Systems etc
• Minimum 2 years of experience in data administration; data analysis and experience in data troubleshooting.
• Demonstrated experience in data collection, quantitative and qualitative analysis, and reporting.
• Proven experience in developing and managing information management systems, including multiple databases, web-based tools or other IMS solutions.
• Demonstrated experience with ICT for M&E, building or coding mobile data collection forms, including experience with Open Data Kit platforms such as ONA and CommCareHQ preferred.
• Experience designing and institutionalizing responsible data protection policies a plus.
• Experience in leading trainings of teams.
• Excellent skills in Microsoft Excel.