Restaurant Floor Manager at General Foods and Sweets Manufacturing Ltd

Main Job Responsibilities include;

• Will be responsible for recruiting, training and supervising staff.
• Will be responsible for agreeing and managing budget.
• Planning menus
• Ensuring compliance with licensing, hygiene and safety legislation/guidelines 
• Has the responsibility of promoting and managing the Business.
• Overseeing stock levels.
• Ordering requisition.
• Shall be responsible for handling customer enquiries and complaints in a professional manner.
• Has the responsibility of greeting and advising customers.
• Manage irate customers in a professional manner.
• Will be responsible for taking reservations.
• Problem solving.
• Preparing and Presenting staff/sales reports.
• Keeping statistical and financial records.
• Will be responsible for setting targets.
• Will handle the restaurant administration and paperwork.
• Will be responsible for liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Making improvements to the running of the business amd developing the restauarnt.
• Will makes inventory once a week in coordination with the Control department. 
• Manage the waiters and educate them on current trends and practices in the industry.
• Responsible for supervising catering (food and beverage provisions) at functions and events as well as promoting catering services.
• Market the GFS brand to prospects.
• Monitor shift change.
• Any other supervisory services and other duties as may be assigned.

Education and Experience;

Minimum requirement is Bsc from a good institute with at least 5years experience in the food industry/Hospitality Management.

Key Competencies

• Excellent Communication skills, written and verbal
• High level of emotional intelligence
• Team Management skills
• Excellent Customer service skills
• Commercial awareness
• Flexibility
• Good interpersonal skills
• Problem solving skills
• Teamwork
• Professionalism
• Excellent knowledge of the Microsoft office suite
• Computer literacy and familiarity with restaurant management software 
• leadership, motivational and people skills.