Regional Marketing Manager - South Region at Airtel

Job Description
Looking for a suitable candidate to fill the role of Regional Marketing Manager. Job is located in Port Harcourt and is reponsible for:

• Driving all elements of Commercial Operations and implementing the customer service strategy for delivering revenue at the Regional level.
• Develop and lead Regional commercial activities and policies
• Drive acquisition strategies for various Sales verticals across Retail and Corporate businesses.
• Prevent churn of existing customer base to less than 3% and deliver customer retention programmes that will ensure increase in customer net additions.
• Drive the Regional trade marketing startegy and implementation plans for effective brand communication at the point of sale in the key retail trade channels as well as company owned stores.
• Product and service communication/ Campaign and promotion communication/ In-store brand communication
• Plan and implement a robust complaint management system that ensures timely reolution of queries in the Airtel Showrooms.
• Ensure optimal spend vis-a-vis budget and monitor performance against plan

Requirements
Applicants must have:

• A Bachelor's Degree in Marketing and Management or similar discipline, an MBA would be an added advantage.
• 15 Years work experience, 7 years in a Snior Management role preferably in the FMCG industry and at least 5 years in Telecoms Marketing.
• Experience in Telecoms would be an added advantage
• Excellent understanding of corporate governane standards
• Business and commercial acumen
• Strong communication and people skills and ability to lead cross-functional teams.
• Very good interpersonal skills.
• Sound analytical skills
• High level of planning & execution capabilities
• Understand financial tools and indices
• Role requires extensive travel