FRONT DESK OFFICER
We are seeking to hire a Front Desk/cashier officer on behalf of our client a confectionery company. The candidate is responsible for receiving and attending to customers in a professional and friendly manner; welcome them to the bakery and attend to their inquiries.
Duties and Responsibilities
- Ensure outstanding customer care at all times.
· Provide customers with information on freshly baked products and their ingredients
- Maintains a friendly, cheerful and courteous demeanour at all times.
- Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Ensure that clients make payment for services before they exit the restaurant
- Keep clear records of payments received and make detailed notes of balance payments
- Check companies emails and respond to them accordingly; draw the attention of management to certain mails when necessary
- Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
- Take up other duties as assigned.
Qualifications and Skills
- Applicant must have a minimum of HND/OND degree or equivalent. With a minimum of one (1) years’ relevant experience in a customer facing role.
- Proficient in English (oral and written)
- Excellent phone etiquette
- Excellent communication skills
- Multitasking ability
- Possess retentive memory to remember bookings
- Ability to pay attention to details
- Ability to maintain orderliness.
- Strong communication and people skills
- Customer service orientation
- Salary 30,000
Applicants should be resident in Abuja
Gmail
Yahoomail