Lead, Device Management & Testing at Rembrandt Global Solutions (RGS)

Job Functions: Information Technology, Product Management, Engineering

Job Description

• The primary purpose is to provide device management, quality assurance and service testing support.
• The incumbent will also be expected to interface with the backend technical support teams as may be required.

Key Responsibilities

• Drive mobile device profile management.
• Add new device groups or device models to the portal.
• Update user agents for old device models.
• Perform and adhere to what is outlined in the test strategy and test plan.
• Execute test cases, record results and report progress.
• Incorporate test results and changes/defect into test case.
• Identify and recommend process improvements where necessary.
• Review requirements and design document and ensure they are understood.
• Lead the creation of device test plans.
• Create test cases that trace back to requirement and design.
• Perform a smoke test of the environment to ensure it is set up accurately to test against requirement.
• Prepare test data to use during execution.
• Effectively record defects that are easily communicated and understood.
• Incorporate changes that have been made into the applications testing documentation.
• Re-use existing testing documentation for new projects/releases.
• Execute according to the test schedule and escalate if deviations are foreseen or occur.
• Provide leadership, guidance, and support, to the subordinates.

Education and Experience

• Minimum of First degree in Electronic or Computer Science or any other relevant discipline.
• Minimum of 3 years direct experience as a test analyst for major application integration and/or major application product release in Telecom and VAS industry is key.
• Hands on experience at administering a device management platform is key.
• Adequate understanding of basic web technologies (FTP, browsers, basic HTML, data files, etc.).
• Strong competency and comfort with developing reports and analyzing large sets of data.
• Experience in VAS Messaging, Apps, Web, Data Warehousing and Cloud concepts.
• Ability to work independently and with minimal supervision.
• Certified Big Data Management is a plus.

Knowledge/Skills/Ability:

• Good interpersonal skills.
• Good knowledge of support activities in Cloud environment.
• Proven experience in execution of software testing solutions.
• Strong knowledge of system testing and software quality control best practices and methodologies.
• Knowledge of a vast array of the industry devices and mobile OS domain is desirable.
• Direct experience as a test analyst for major application integration and/or major application product release.
• Organizational skills to manage a wide array of testing information.
• Effective communication skills - verbal & written.
• Strong with details, structured work, and processes.
• Result-driven orientation.
• Proficiency in MS Office suites.
• Sound relationship management skills.
• Willingness to work flexibly in response to changing organizational requirements.
• Understanding of, and ability to work with policies and procedures of an organization.