Customer Relationship Officer at Qualiserve Group

We are urgently recruiting for the position of Customer Relationship Officer (FEMALE ONLY) with skills and experience in account management and debt recovery / collection.

• MUST have experience in an ISP / Telecoms company.
• Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources.
• Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature, credible, perceptive and articulate.
• Maintain and develop existing and new customers through planned individual account support, and liaise with internal order-processing staff.
• Flexibility is required and ability to work extended hours when required without it upsetting domestic situation.