Warehouse Manager at Quest Oil and Engineering Services Limited

Job Description

• Is responsible for the safe and profitable operation of Quest to which s/he is assigned. Warehouse Officer oversee the efficient receipt, storage and dispatch of a range of goods. Key focus areas include Customer Satisfaction, Safety, Inventory Management, Labor Productivity and Cost Control. Warehouse Officer provides weekly performance metrics to proactively develop and implement improvement measures.
• Utilize lean concepts to ensure efficient flow of products/materials through the warehouse with minimum waste and to provide an organized, safe and clean workplace.
• Ensure accuracy of inventory records by participating with the Supply Chain team in ongoing management of Quest inventory to provide guidance and leadership to Engineers concerning inventory management practices.
• Manage Quest labor performance such that customer requirements can be met with minimal overtime to meet budgeted labor costs.
• Monitor Quest expenditures on purchases of materials, products, equipment and utilities to ensure cost controls are in place and remain within budget amounts.
• Maintain daily contact with key Quest customers and proactively work with Sales Representatives to support the market sales strategy and ensure customer requirements are met. Key metric is Revenue vs. Plan.
• Plan, coordinate and monitor the receipt, order, assembly and dispatch of goods.
• Use space and mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives are met
• Have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• Keep stock control systems up to date and make sure inventories are accurate
• Plan future capacity requirements
• Produce regular reports and statistics on a daily, weekly and monthly basis
• Maintain standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and spare parts are stored safely
• Where appropriate, oversee the maintenance and operation of warehouse management systems and automated storage and retrieval systems.

Skills, Qualifications and Abilities

• The incumbent must possess a two- to four-year degree in Business, Distribution or a related field
• Minimum of three years of experience in warehouse management, customer service or a customer sales development role
• Must be able to work under pressure and with minimal supervision and be able to lead, develop and motivate a team to produce positive results.
• Must possess strong communication skills (both written and verbal),
• Excellent interpersonal skills for decision-making, problem-solving and delegation,
• A drive for being results-oriented and both a customer service and safety focus.
• A valid driver’s license is required.