TEAM MEMBER, SOLUTIONS DELIVERY at Keystone Bank

Job Description
• Ensure proper understanding of documented Systems Analysis/Design
• Ensure Systems Analysis/Design (Solutions Architecture, Design and Algorithms) is carried out before Coding
• Ensure adequate internal testing of developed solutions
• Ensure delivery of all solutions are timely and according to defined standards and specifications

Duties And Responsibilities:

• Participate in Solutions Delivery projects.
• Converts, using pre-defined standards,  user or Functional requirements into Solution Architecture, Design and Algorithms that will be used to develop program codes
• Participate in reviewing development documents
• Participate in developing Test Plan for User Acceptance Test (UAT)
• Perform Research and Development on Software
• Perform backup of application source codes
• Assist in Managing object libraries and configuration
• Participate in reviewing and re-developing current solutions
• Produce project deliverables or products using defined project standards.
• Provide input for User Manual, Process Manual, and Technical Documentation of Job areas
• Develop programs to integrate Software components
• Be involved in change management sign off for all successful products
• Participate in solutions Architecture, Design, and Algorithms development and documentation
• Bridge the gap between architecture and the realization of program codes
• Provide checkpoint reports as agreed in the Job card.
• Develop Technical/User manuals
• Participate in training users on developed/new applications
• Ensure optimal translation of Algorithms and Design into program codes
• Ensure the right and most effective program structure is used for development
• Serve as backup for other staff in Solutions Delivery
• Perform other related duties as assigned by Unit Head, the Head, Channels & Automation and the DH, ITD 

Key Performance Indicators:

• Quality and timeliness of responsiveness to problems, Operational Efficiency/ Business Support must be up to 90% Adherence to SLA
• Level of understanding, adherence to, and implementation of Project Charter
• Proper documentation of Solutions Delivery components (Process Flows, Functional Analysis, Systems Analysis/Design, Program Codes, etc.) in-line with laid down Development Standards and SOPs
• The number of various integrated/automated processes signed off, least one process a month
• Proper documentation of technology components (application, infrastructure, etc.) in-line with laid down SOPs
• Number of electronic product that meet user requirements/take-on and profitability projections must not be less than 80% Score
• Number of Projects/Ad-hoc tasks successfully implemented during the period
• Level of compliance to Quality Standards based on audit ratings, not less than 80% Audit Score
• Level of strategic impact of Channels and Automation on the bank based on stakeholders’ ratings
• Compliance with change management and SDLC procedures based on audit reviews
• Internal customers satisfaction through surveys must not be less than 80% Score
• Ability to meet set targets on projects, ad-hoc tasks,  and support tasks  (Time management)
• Team spirit and Attitude to work
• Reduction of OPEX for Ops & Tech controllable resources by 5%  in every Financial year

Minimum Education Qualifications:
· University Degree in Applied  Numerate Science or Business Studies including Advanced Degree or Professional Qualifications
· B.Sc. in Computer Science/Engineering
 
Post Graduate Qualifications:

• ANY PROGRAMMING RELATED QUALIFICATION

Professional Qualifications:

• ANY PROGRAMMING RELATED QUALIFICATION

Skills And Competencies:
Required knowledge, skills and abilities
 
· Thorough understanding of the software development life cycle
· Strong skills in Solution Architecture, Design and Algorithms
· High level of Software Development Skills in one or more of the following Development platforms – Microsoft Visual Basic.Net, JAVA, C/C++, Cold Fusion
· Good knowledge of Banking application
· Strong skills in Oracle PL/SQL, SQL Server T-SQL, My-SQL.
· Foundation skills in Oracle Database Administration, Linux  OS
· Working knowledge of client server architecture environment
· Basic knowledge of Hardware and Network
· Good customer focus and understanding of the concept of Solutions Delivery and how it relates to business
 
Generic Skills
· Good communication skills (written and oral)
· Good Team Player
· Strong Analytical and Problem solving skills
 
Other Required Skills
· Ability to execute projects successfully
· Basic facilitation & presentation skills
· Conflict management
·Organization and coordination skills