Revenue Assurance Analyst at MTN Nigeria

Job Description

• To support revenue assurance function in the business to minimize revenue loss from daily operations and identify revenue leakage
• Analyse and report post-paid revenue/collections accurately.
• Develop tools, templates and processes to assist in automation of workflow.
• Prepare presentation material denoting trending, key indicators and performance that have impact on revenue leakages
• Execute audit queries on live data obtained from network operations and compare with corresponding billing data to ensure consistency.
• Audit the billing system regularly to ensure accuracy of tariff rates; review and analyze billing data, rate plans and billing system table to determine areas of revenue leakage.
• Perform regular audit of the information systems and network operations systems.
• Document, quantify, and develop root cause analysis and suggest resolutions for billing issues identified. Ensure value creation when engaging with Customer
• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job condition:

• Normal MTNN working conditions
• May be required to work extended hours
• Open plan office

Experience & Training

• First degree in any related discipline
• Fluent in English
• Certified Information Systems Auditor is desirable
• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium organization
• IT or system audit and data analysis experience
• Professional experience in business process modeling and re-engineering
• Professional experience in financial and/or operational auditing methodologies and tools
• Experience in the telecommunication industry or any of the leading professional services firms is desirable Training:
• Training on controls, assurance and information systems

Minimum Qualification:

• BA, BEd, BEng, BSc, BTech or HND