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  • Posted: Jun 14, 2017
    Deadline: Jun 20, 2017
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    MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning wi...
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    Manager, Network Enterprise Services (NES)

    Division: Network Department

    Core Purpose of the Job

    • To handle Enterprise Customers Links performance and also manage the performance team.
    • Responsible for monitoring the performance of Enterprise Network Solutions projects against KPI’s.
    • Responsible for maintaining and updating records of all Enterprise Solutions deployed and the accuracy there of.
    • Interface with contractors ensuring network performance is within SLA.

    Job Summary

    • Review EBU project charters and develop supporting project work plans /revise as appropriate to meet changing needs and requirements as well as evaluate technical bids from contractors.
    • Manage installation, commissioning and integration of Customer relations projects (connect stores, connect lites), adhoc projects that may arise from EBU.
    • Co-ordinate change request management for Network Enterprise Solutions and ensure changes are as planned without disruption to service delivery
    • Drive capacity utilization and ensure Maximum asset utilization on Enterprise network elements.
    • Drive the resolution of failures or degradations affecting the Transmission for an optimal network performance.
    • Active participation on Problem resolution with all Network division stakeholders.
    • Forecast the KPI’s threshold for all the measured KPI’s on the Network Enterprise Solution.
    • Ensure understanding of MTN NWG ISO requirements for the department and ensure compliance with ISO guidelines

    Education

    • First Degree in any Engineering Course

    Experience:

    • Minimum of 6 years’ related work experience which includes:
      • At least three (3) years in Performance Management in a telecommunications environment
      • At least one (1) year in a leadership/ supervisory role within the same sector
      • Experience working on a multi-vendor network

    Job Conditions

    • Normal MTNN working conditions
    • May be required to work extended hours
    • Open plan office

    Method of Application

    Interested and qualified? Go to MTN Nigeria on e-recruiter.ng to apply

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