Supervisor, Expediting at MTN Nigeria

Division: Finance

Core Purpose of the Job

• Assist in the process of tracking trading stock, assets and any other material that may be handled in MTN’s warehouse or by an outsourced service provider and driving the timely delivery of business targets with the sole aim of improving business performance.

Job Summary

• Developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card.
• Participate in the review of Business Processes to drive efficiency gains
• Assist department in conducting demand planning, develop budgets for the upcoming year and implement plans to achieve the desired targets.
• Ability to analyze and consider critical parameters  before finalizing transport vendor
• Identify progress milestones and resolve operational issues.
• Take remedial action in case of slippage.
• Maintain control sheets for bulks and periodically update project management on the status of all Purchase Orders.
• Identify potential delays to the agreed schedule.
• Initiate remedial action such as commit more manpower, sub contract part of purchase order, reschedule work activities, offer alternative materials etc.
• Coordinate inspection and logistics activities between supplier and concerned parties.
• Authorize third party inspection agencies for taking up inspection activities.
• Review inspection report and verify for compliance with Purchase Order requirements in consultation with Project Managers and respective discipline.
• Assist with any queries raised by internal/ external auditors
• Liaise with demand planning to identify stock levels and the inbound movement of stock
• Improve productivity and quality through leading practice initiatives
• Participate and provide inputs in project status meeting
• Propose operational changes and provide associated user impact assessment
• Timely notification of escalations to the Manager
• Resolve escalations as per defined escalation/resolution procedures
• Participate and provide inputs in operational meetings
• Set up and manage ad hoc meetings for day to day operational requirements
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Network and build solid relationships with internal units and relevant third parties and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.

Job Conditions:

• Normal MTNN office environment.
• May be required to work extended hours
• Open plan office

Education

• First Degree/HND in Supply Chain, Engineering, Finance, Industrial Relations or any numerate discipline.
• Professional qualification in Supply Chain, Engineering, Accounting or Finance (ACA, ACCA, CMA, SCOR-P, CBAP, CIPM, CSCP or CSCMP)

Experience:

• 3 or more years of post-graduation experience in Logistics, Warehousing, Inventory management, Procurement, Financial processing at a FMCG, Telecom or any other relevant organization
• 2 or more years of supervisory experience in managing people
• Experience working in a medium to large organization
• Knowledge of the process of receipt and movement of materials within warehouse
• Knowledge of the process of inventory management
• Knowledge of the process of logistics management