Waitress/Waiter at AFM Recruit

JOB DESCRIPTION: Afmrecruit is a recruiting firm based in lekki phase 1 of Lagos. We are looking to recruit a number of experienced waiters/waitresses that has good experience as waitress and waiter. And can work in a very intense circumstance with little or no supervision.

We are looking for a skilled waiter/waitress to take orders and deliver food and beverages to our customers.

Ultimately, you should be able to provide an excellent overall guest experience.

JOB DESCRIPTION

• Providing excellent customer service to ensure satisfaction
• Taking customer orders and delivering food and beverages in a timely fashion
• Making menu recommendations, answering questions and sharing additional information upon request
• We are looking for a skilled waiter/waitress to take orders and deliver food and beverages to our customers.
• Ultimately, you should be able to provide an excellent overall guest experience.

Responsibilities

• Provide excellent customer service to ensure satisfaction
• Greet customers and present menu
• Make menu recommendations or share additional information upon request
• Take and serve food/drinks orders and up-sell additional products when appropriate
• Arrange table settings and maintain tables clean and tidy
• Check products for quality and correct any problems
• Deliver checks and collect payments
• Working closely with all serving and kitchen staff
• Follow all relevant health department rules/regulations and all customer service guidelines

Requirements

• Proven work experience as a waiter or waitress
• Service orientation and excellent organizational skills
• Problem-solving and decision-making skills
• Hands on experience with cash register and any ordering information system
• Active listening and effective communication competencies
• Good physical condition
• High school diploma; food safety training will be considered a plus