Client Service Executive at ADE Digital Media Limited

Location: Lekki Phase 1, Lagos

Job Details

• The main objective of recruiting the Client Service Assistant Manager is to source for clients and maintain relationship between Company and its clients.
• The person will work with the Head, Client Service and other team members to create an overall Marketing strategy to increase company’s client portfolio and maintain client’s relationships,
• She will also be expected to generate presentations as well as regularly write proposals to prospective clients.

Responsibilities

• Develop and implement new and innovative ways to gain competitive advantage.
• Source for new clients and develop retention strategy
• Ensure pictures are taken and sent to clients timely.
• Regularly relates with clients to effectively deliver agreed deliverable/ deviations on projects.
• Maintain a comprehensive database of clients.
• Effectively execute and interpret client’s brief
• Ensure daily management of accounts.
• Develop and regularly maintain mailing schedules
• Manage existing clients and building the business.
• Introduce and find new businesses.
• Oversee and manage a proactive client service teams.
• Maintain a high level of client engagement
• Ensure day to day accounts management is proactive, efficient and successful.
• Build both the clients business as well as portray the Company as a digital marketing consultant.
• To oversee/work with clients as needs arise.
• To ensure the business is profitable and the margin is maintained or exceeded.
• Any other duties assigned

Job Requirements

• Minimum qualifications: Diploma/OND/NCE/B.Sc
• Desired Course: Not Specified
• Minimum Experience: 2 years
• Social Media Handle:Twitter, Facebook, Instagram etc. must be included in your CV
• Preferred Location: Lekki Phase 1, Lagos
• Age: Not more than 26 years old.

Other Requirements:

• Detail oriented
• Ability to multitask efficiently.
• Good organization skills
• Ability to motivate teams to produce quality output and simultaneously manage several initiatives
• Excellent verbal and written communication skills
• Proficiency in Microsoft office Applications
• Knowledge of contracting and negotiating
• Experience in strategic planning and execution
• Presentation skills.
• Strong interpersonal skills
• Customer service skills.
• Result-oriented
• Business writing skills
• Strong attention to detail.