Sales Officer at FAN MILK plc

Purpose

• Manage & develop outdoor focused channel customers - FT, Ex Agent and Agent, through influencing order generation and ensure achievement of set KPIs while building a superior long term business relationship.

Principal Accountabilities (IPE Factors: Impact & Innovation)

• Ensure the achievement of sales volume targets.
• Prospecting for new customers/ sales points  while maintaining existing ones
• Ensure the availability of FM’s products in all outdoor focused channel customers.
• Report vendors daily sales per customer in his/her sales area
• Vendors management – manage all activities regarding vendors such as:
  • Vendors route mapping
  • Vendors recruitment
  • Vendors retention
  • Vendors hygiene
• Organization of vendors sales promotions in the territory  as required
• Ensure that trade/vital information is passed to customers  with uttermost dispatch and to management
• Ensure sales assets are optimally utilized and not in idle state.
• Generator
• Freezers
• Pushcarts/bicycles
• Ensure faulty assets are repaired on time and in full (OTIF)
• Communicate information and advice customer on ways to optimize their business and ensure they utilize the spare parts given to them for repairs of assets.
• Credit Limit & Debt Management to ensure customers do not divert fund  
• Monitoring of competitors’ activities and prompt report of same.
• Supervises and provides day-to-day support to franchise takers and agents including (but not limited to):
  • Attend to request for new sales equipment
  • Monitor and report on utilization of outdoor sales points
  • Monitor and report on condition of sales points
  • Monitor and report sales equipment usage compliance with franchise contracts.

Critical Qualifications/Skills/Experience (IPE Factor: Knowledge)
The ideal candidate:

• Must have an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders into the right course of action
• Minimum of Bachelor degree in Marketing, Business Admin., Economics or other related discipline.
• Ability to Drive a Truck - possession of Class E Drivers Licence
• Minimum of 2 years relevant work experience in FMCG
• Have good driving skill and possess a valid driver’s licence
• Is driven by his/her desire to perform
• Has broad experience with a structured approach to customer relationship management and business development
• Has excellent entrepreneurial and commercial awareness
• Possesses a high degree of assertiveness across cultural and educational diversity
• Good knowledge of the FMCG market.
• Selling and Negotiation Skills.