Operations Manager at Teclab Management Services Limited

Core Purpose of the Job

• Plans, directs, and oversees a company's operational policies, rules, initiatives, and goals.
• Helps organization execute long-term and short-term plans and directives by implementing judgement, vision, management, and leadership.

Job Responsibilities

• Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes
• Develops and implements growth strategies
• Acts as a liaison between company and client for quality assurance
• Motivates staff to meet or surpass organisational and sales goals
• Coordinates with human resources department to recruit skilled talent and keep the best employees
• Evaluate performance by analyzing and interpreting data and metrics
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Oversees daily operations and makes adjustments as necessary
• Presents new ideas and cash flow strategies to board of directors and other company officers
• Evaluates newly implemented sales plans
• Provides a system for employee salaries and benefits, and makes sure employees feel valued

Qualifications and Experience

• First Degree in Business Administration, Humanities or Social Sciences an MBA will be an added advantage.
• Health Industry experience would be an added advantage.
• 8 years post relevant qualification experience.

Skills:

• Interpersonal Skills
• Financial Analysis
• Logistics Knowledge
• Accounting Knowledge
• Problem Solving
• Plan Implementation
• Critical Thinking
• Leadership
• Crisis Management
• Risk Management